An online auction platform for industrial surplus operators. It runs a sale from the first lot to the release document, and it connects to EmpireVault so buyers, bids and invoices reach your CRM without anyone copying and pasting.
Three stages. The first is a complete sale, start to finish. Each later stage adds sale formats, tools and connections on top of a platform that already works. The order below is our proposal and will follow what operators tell us matters most.
Everything needed to take one timed auction from catalogue to collection.
The remaining sale formats and the post-sale work that still happens off-platform.
Seller access, new kinds of operator and open connections.
The order above comes from practitioner review of earlier auction systems. These are the complaints we heard most, and the stage that answers each.
| What went wrong before | What Auctions does | Stage |
|---|---|---|
| No dashboard, so a live sale was unmanageable | Live closing dashboard with every lot's status | Stage 1 |
| Buyers registered twice: once for the platform, once per auction | One registration; sale terms accepted on the first bid | Stage 1 |
| Lot forms asked for year, make and VIN on a pipe sale | Fields set by asset category | Stage 1 |
| Release documents and seller reports were built by hand | Generated from the sale's own data | Stage 1 |
| Finance had to email the auction manager when funds arrived | Recording the wire advances the sale | Stage 1 |
| Colleagues were refused registration under one company | Several buyers can belong to the same company | Stage 1 |
| Buyer details were copied by hand into a separate CRM | Buyers sync to EmpireVault contacts | Stage 1 |
| Going to the second-place bidder meant deleting and rebuilding the invoice | Re-award with documents that follow | Stage 2 |
| Changing a sale from auction to make-offer meant a new sale | Change the format in place | Stage 2 |
| Inventory lists were retyped into a rigid CSV | Spreadsheet import with a preview of problems | Stage 2 |
| No way to email past bidders by category | Marketing lists from bidding history | Stage 2 |
| No seller portal | Seller portal | Stage 3 |
Buyers see the operator's name, logo and colours on the site, the emails and every document.
Whether a bid arrived in time is settled by one clock on the server, never by a buyer's browser or a delayed email.
Bids, approvals, changes and payments are written to a log that cannot be edited or deleted.